Alibaba Hotel By Thg, Da Nang

I had a really frustrating experience with this hotel. I booked a deluxe sea view room through Agoda, but when I arrived, the staff informed me that they were fully booked due to a mistake on their part. They had charged me for a room that wasn't actually available, which was incredibly disappointing. Instead of staying at the hotel I wanted, they sent me to another one that was not good at all. I ended up having to deal with a confusing checkout process at the other hotel as well. All in all, it was a messy situation that left me feeling very unsatisfied.

I had a frustrating experience at this hotel. After booking a deluxe sea view room through a booking platform, I arrived to find out they were overbooked and had made a mistake. I was sent to a different hotel, which was far from the expectation. The staff didn't help as much as I hoped, leaving me to sort out additional charges. Overall, the situation left me disappointed and stressed.

My experience started off poorly when I arrived to find that my deluxe sea view room had been mistakenly double-booked. Instead of staying at the hotel I booked, I was sent to another hotel that didn't meet my expectations at all. It was frustrating that Agoda managed the billing, while I had to deal with the hotel paying for my alternative accommodation. Overall, the service was lacking and caused a lot of unnecessary stress during my trip.

My experience at the hotel was quite disappointing. I had booked a deluxe sea view room but upon arrival, I was informed that they were fully booked and had made an error. This led to a last-minute relocation to another hotel that was far from ideal. The staff didn’t communicate the issue with me directly or work things out with Agoda, which made everything much more frustrating. Ultimately, I felt let down by their service.

I had a frustrating experience with this hotel. I booked a deluxe sea view room through a travel site, but when I arrived, the hotel was fully booked due to their own mistake. They sent me to a different hotel that was quite far away and didn't meet my expectations. The hassle of having to deal with extra charges upon check-out added to my dissatisfaction. It's clear their communication with the booking site needs improvement.

I had a frustrating experience at this hotel. Despite booking a deluxe sea view room through Agoda, I found out upon arrival that they were overbooked and I had to stay at a different hotel, which was not ideal. The additional ride felt unnecessary, and I encountered more issues during checkout. It was disappointing that the hotel didn’t communicate these problems upfront, so overall, I left feeling quite unsatisfied.

My experience at this hotel was frustrating. I had booked a deluxe sea view room but arrived to find out they were fully booked due to an error. They sent me to another hotel that was not acceptable. Although they covered the cost, I had to deal with quite a hassle during checkout. The staff could have communicated better regarding my booking issues, making it a disappointing stay overall.

I had a really frustrating experience at this hotel. Though I booked a deluxe sea view room through Agoda, my reservation somehow got messed up, and when I arrived, the staff informed me they were fully booked. I was then sent to another hotel that was not up to standard, and I even faced issues during checkout there. Overall, the customer service was lacking, and it left me feeling quite upset with the entire experience.

My experience at the hotel was quite frustrating. I booked a deluxe sea view room, but upon arrival, I was informed that they were fully booked due to an error on their part. Instead of the room I reserved, I was sent to a different hotel that was not up to par. The staff seemed overwhelmed and unhelpful, which made things even more disappointing. Overall, this was not an ideal stay for me.

My experience at the hotel was quite disappointing. I had booked a deluxe sea view room, but upon arrival, the hotel staff informed me that they were fully booked due to an internal error. I ended up being transferred to another hotel, which was not at all up to par. Although they covered the cost, the overall service left much to be desired. It was frustrating and took away from my vacation vibe.